In this episode Roy and I discuss the following:
- The US Open and self-reporting;
- Why transparency is so important
- The unique culture of integrity in golf – and what we can learn from that;
- Celebrating employee mistakes (as long as they fess up);
- The who, what, where, when, and how of building a certification program; and
- What, exactly, is an psychometrician?
How do the USGA rules, their interpretation and enforcement inform your compliance program?Click to tweet