In this episode Roy and I discuss the following:

  • The US Open and self-reporting;
  • Why transparency is so important
  • The unique culture of integrity in golf – and what we can learn from that;
  • Celebrating employee mistakes (as long as they fess up);
  • The who, what, where, when, and how of building a certification program; and
  • What, exactly, is an psychometrician?