CONVERGE19 is in its 4th year of bringing together the world’s leading companies for 2 days of dynamic speakers, thought-provoking breakout sessions, and opportunities to connect with like-minded professionals. You will leave the conference with new resources and best practices allowing you to continue the hard work of driving ethics to the center of your business. In today’s episode I visit with Norm Hodne, Director CET Compliance Programs at Microsoft and visit about his talk, Bridging the Digital Divide.

This session uses practical lessons learned from work within Microsoft product teams to achieve an end-user centric approach. Participants will learn how to build an accessibility program that meets regulatory requirements but also delights employees, practical steps to putting yourself in your employees’ shoes and how that influences your initiatives and hear about tried and tested programs that have won broad recognition.

For more information on Converge19, click here.